Sometimes the most difficult part of being fully present and connected in the workplace requires simply speaking the truth: to yourself and to others.
Because we are often reluctant to be emotionally vulnerable by expressing our thoughts, wants and feelings in the workplace, we sacrifice our ability to fully connect and be most productive. This authenticity requires that we tell the truth, even when it is easier to stay silent.
Truth telling is currently in short supply throughout our society, but perhaps most destructively in our workplace. It takes courage and is essential to becoming a strong leader.
This is not to suggest we wear our emotions on our sleeve, but it does mean we should express—in an appropriate and professional manner—when we feel angry, disappointed or treated unfairly. We should be fully honest with ourselves and others in service of improving all our workplace relationships.
In The Courage Solution: The Power of Truth Telling with Your Boss, Peers, and Team, author Mindy Mackenzie offers a formula on how to courageously speak the truth in the workplace. She offers practical steps that require vulnerability and courage to improve your impact on the job and increase your happiness. It basically comes down to the only thing you can reliably change or control in any situation: yourself.
Mackenzie, an HR and organizational development veteran in senior leadership roles at Beam, Inc., Campbell Soup Co., and Wal-Mart, recommends four key areas to focus on beginning with yourself, followed by your boss, peers and team.
The techniques she offers require that you first take ownership and accountability for creating a work life AND personal life you love. This is a life that brings you increased fulfillment, greater sense of purpose, and more joy and energy to every day. It is your responsibility, and cannot be outsourced or provided by someone else. Accepting and owning this is vital.
“Changing the one thing you can change at will—your own habits, ways of thinking, attitudes and behaviors—will begin to positively transform your experience on the job and the results you achieve,” says Mackenzie. “But it’s not easy and will require you to be courageous. It will require you to tell the truth to yourself first. And that can be uncomfortable, but the upside is definitely worth it.”
You also need to lead your boss, which might be the most daunting part of the solution as this may require a mindset you’re not used to having with your boss. Because you likely report to a boss who may be the most instrumental in your advancement, it is very important that you manage this relationship well. And Mackenzie goes a step further in suggesting you lead rather than manage your boss. This leading requires that you:
- Intensely study your boss to get to know the human being behind the mask. Be curious and establish a dialogue where you can better know how they operate.
- Understand the company you work for: the business you are in, how the firm makes money, who the end customer is and how what you do fits into the company’s strategy.
- Get the boss-employee relationship basics right. Always strive to keep your boss informed and when you make a mistake, be sure to own up to it and provide a plan for fixing it.
- Make a concerted effort to elevate your thinking to an enterprise-wide perspective. Frame your ideas with a focus beyond your own domain, which will make you appear more like a leader and your ideas more likely to be implemented.
- Get in tune with your boss by knowing exactly what he or she is wrestling with on a weekly basis. By knowing what your boss is working on, you are more likely to be an asset while doing your own work.
- Provide honest, positive praise and affirmation to your boss. Be on the lookout for behavior or traits you admire and express that to him or her. Like any good relationship, you need to regularly make positive deposits in your relationship bank account.
- Be smart by preparing your boss for your pushback, challenges and disagreements. Use the LCS (Like, Concern, Suggest) method to frame your differences so your boss can hear them and positively respond to you.
Throughout all of these it is essential that you tell the truth. Without being truthful, you will undermine their effectiveness and may ultimately sabotage the relationship with your boss.
Showing up and telling the truth in the workplace is not easy. It is certainly not common. If you choose to do so, you will stand out in a good way. You will ultimately be respected. And you will become more of a leader.