Mark is easy to talk with on employee issues and helps you sort out the trivial from the critical and the fixable from the “stop beating your head against the wall.” He has a calm style, as well as concrete and helpful suggestions for the next steps that need to be taken. I really appreciate the work he has done with our organization.”

Caroline Davis, Executive Director, Family Law CASA of King County

“Mark’s dedication, professionalism, knowledge, and encouragement were a constant source of positive reinforcement which always managed to keep us focused on the objective. His logical approach to Information Technology Services challenges and his friendly, professional coaching enabled us to establish a solid foundation of incremental successes on which to build. Mark’s methods were effective and served as the motivating force for our department. I highly recommend Mark for coaching and leadership training to Information Technology departments. Mark is definitely very knowledgeable in this ever changing field.”

Behzad Shirinzadeh, Network/Systems and Telecommunications Manager, King County Library System