“Mark’s dedication, professionalism, knowledge, and encouragement were a constant source of positive reinforcement which always managed to keep us focused on the objective. His logical approach to Information Technology Services challenges and his friendly, professional coaching enabled us to establish a solid foundation of incremental successes on which to build. Mark’s methods were effective and served as the motivating force for our department. I highly recommend Mark for coaching and leadership training to Information Technology departments. Mark is definitely very knowledgeable in this ever changing field.”

Behzad Shirinzadeh, Network/Systems and Telecommunications Manager, King County Library System

“Mark was engaged and caring, willing to share his own insights and/or vulnerabilities, and slowly built trust with my staff over the course of the project. When I work with a consultant, I want someone who will both support and critique me so that I can grow…I also want someone who doesn’t claim to have all the answers but is energetic and willing to ‘pull up their sleeves’ to participate in finding some solutions. Mark did all of these things.” 

Jennifer Brandon, Executive Director, Community Voice Mail