Threshold of an Opportunity

June 3, 2022

The fractured discourse in society over race, abortion, guns, politics, public health, and many other things threatens the fabric of what makes this country so great. We used to respectfully disagree and continue to be united as citizens. Now we are dangerously polarized. Where once we could compromise, now there is only me or you, win or lose.

E Pluribus Unum translates as “out of many, one.” This is emblazed across the scroll clenched in the eagle’s beak on the Great Seal of the United States and originates from the concept that out of the union of the original Thirteen Colonies emerged a new single nation. Today there are Red states and Blue states.

We are in a liminal space: between what is and what is to come. The word liminal translates from the Latin word “limi,” which means threshold. Our society may be leaving one way of life behind and transitioning to something altogether different.

Businesses are facing a liminal space too. How do they entice employees to return to the workplace? The great resignation has morphed into workers demanding more control over when and where they do the work. Leaders are challenged to find a way.

“A leader’s primary role is to create the future,” says Mark Miller, author of Smart Leadership: Four Simple Choices to Scale Your Impact. “Our vision for the future should never be an extension of the present or a return to the past. Normal is the realm of a manager who sees his or her role as controlling what is. The leader, by contrast, doesn’t want to control—she seeks to release the potential of her people and her organization. There is nothing normal about a preferred future. Without the liminal space, escaping normalcy is unlikely, and so is a better tomorrow.”

It is important for leaders to see this liminal space as an opportunity. Reflect on the changing times and the abundance of possibilities for those who embrace rather than resist it. Create a vision for the future. Release the potential of your people and of the organization.

The COVID-19 pandemic led to a recognition that a change in the workplace is necessary. Consider the rise of union organization, demand for accountability on climate change, #metoo movement, Black Lives Matter, and Diversity, Equity, and Inclusion programs.

Many corporations may have to: shift from overly rewarding CEOs and shareholders at the expense of employees and customers; challenge the assumption that the reason for all white males on the leadership team and boardrooms is because there aren’t qualified woman and people of color; provide a ROWE (Results Only Work Ethic) environment where only the work results are measured and not the time in an office cubicle.

Look at this liminal space not simply as a time to address problems but to embrace the opportunities.

“In every area of effectiveness within an organization, one feeds the opportunities and starves the problems,” wrote Peter Drucker, author of The Effective Executive: The Definitive Guide to Getting the Right Things Done. “Nowhere is this more important than in respect to people. The effective executive looks upon people including himself as an opportunity. He knows that only strength produces results. Weakness only produces headaches—and the absence of weakness produces nothing.”

At this threshold between what was and what will be, leaders must courageously embrace what is possible and move forward. This liminal space is the launching pad for transforming the old ways of working to meet the new challenges of today. Our future depends on it.

Role Clarity in Leadership

April 14, 2022

The leader of an organization has many responsibilities, but perhaps the most important is ensuring that the right people are in the right roles to carry out the needs of the organization so it can thrive. This role clarity cannot be overemphasized.

“Managers do things right. Leaders do the right things.” This quote is attributed to the great organizational consultant and author Warren G. Bennis. It is ultimately about leadership doing the right things, but also making a distinction between managing a process and leading people.

Managers are those who carry out right things. If they are asked to do the wrong things, then it really doesn’t matter if they do them right or not. The best organizations recognize that when a manager pushes back on doing what is perceived as the wrong things, it’s not necessarily a sign of insubordination. It can signal misunderstanding, insufficient communication or a lack of confidence in a leader.  

Leaders need not only do the right things, but they also need to ensure that their people are clear in their understanding and responsibility to execute these things in the right way. This means fully knowing why these are the right things. Unless the leader is in a command-and-control situation like the military, it is necessary to bring people along to ensure they fully believe you are doing the right things.

Getting this clarity regarding the role every person plays is vital, and this is especially important when leading teams.

“If you are the leader, you can decide the role you want to play and the role you want your team to play,” says Mark Miller, author of Smart Leadership: Four Simple Choices to Scale Your Impact. “But you need to decide.”

Miller distinguishes between what he suggests are a leader’s role versus a leadership team’s role.

Leader’s Role                                      Leadership Team’s Role
Provide vision                                     Communicate vision
Establish values                                  Enforce the core values
Set goals                                              Manage the day-to-day activities
Endorse core strategies                      Identify and solve problems
Provide resources                               Lift and maintain engagement
Provide encouragement                     Train and equip team members
Invest in leaders                                  Develop next generation leaders
Establish boundaries                          Provide accountability
Clarify roles                                         Improve performance

As the leader, it is your responsibility to ensure there is clarity in the roles. If not, this impacts performance, and will undermine every leadership initiative.

“Don’t miss the big idea here—regardless of who does what, be clear and explicit,” says Miller. “The absence of role clarity is not a team failure—it is a leadership failure.”

Get clarity regarding your role and the role of your people in order to ensure your organization thrives.