Leadership Through Emergent Authenticity

January 8, 2015

Leadership requires many traits including integrity, courage, humility and the ability to communicate well. It also requires authenticity.

But being authentic can be tricky as author Herminia Ibarra points out in a recent article titled “The Authenticity Paradox,” in the Harvard Business Review.

As a leader it may be difficult to remain true to who you are when leading an organization that is continually changing and evolving. Or when moving to a new company where your authentic self may not be fully appreciated.

Does your ability to demonstrate vulnerability make you appear weak and ineffectual instead of humble and approachable? Ibarra writes of maintaining the correct mix of distance and closeness in an unfamiliar situation.

Stanford psychologist Deborah Gruenfeld says it is about “managing the tension between your authority and approachability.” She says being authoritative means using your knowledge, experience and expertise over the team’s, while maintaining a measure of distance. On the other hand, being approachable means you emphasize your relationships with people by seeking their input and perspective, while you lead with empathy and warmth. It’s a balance.

Finding an organization whose values are aligned with yours is a good place to begin. However, unless you are one of the founders of the organization, you may not align 100% or remain fully aligned as you advance your career.

In the same way organizations are (or should be) constantly evolving to meet market conditions and accommodating new employees, so too should you evolve as a leader. While keeping up with new knowledge and skills is important, you also need to recognize and accept that your true self should continually grow and adapt given the situation.

Instead of being static in your identity, your true self should continually evolve with your environment in order to be most effective. Not as a chameleon, but as a curious, open-minded, lifelong learner who is willing to listen to other perspectives, try out new behaviors, and evolve as you age.

It is often said that we see others as photographs and we see ourselves as movies. This is because we have a tendency to put people in boxes in order to best understand them. But this only keeps us from really knowing each other. Even though we know and accept that we as individuals are continually changing, we fail to appreciate that so too is everyone else.

This ability to stay true to yourself while evolving means not being too rigid in how you see yourself. For example, in networking situations if you are still describing yourself the way you did ten years ago, you may want to rethink things.

Try out new stories to describe yourself, stop repeating who you were or even how others might describe you, and begin showing who you are now. Get comfortable with the idea that who were yesterday, is not who you are today, nor who you will become tomorrow.

Learn from other leaders and make small adjustments regularly to allow your authentic self to continually evolve and emerge. This doesn’t mean stop holding true to your values, but allow for refinement as you reassess and move throughout your career.

One of the reasons I love jazz is that it seems to perfectly encapsulate a combination of structure and improvisation, a musical form that enables freedom of expression of one’s true authentic self. And a great jazz musician never plays the same composition exactly the same every time.

As a leader it’s essential to continually listen and learn from others. Introspection is important, but it should not be at the exclusion of interacting with others and, ideally, it should come after this interaction.

Look outward, reflect inward, and continually refine how your authentic self contributes to or detracts from your overall effectiveness as a leader. Don’t expect your authentic self to remain still, and let it continually evolve and emerge.

Negative Emotions Impede Organizational Productivity

July 12, 2012

In your workplace you probably know a Debbie Downer or someone who is always able point out what is wrong and how the glass is really half empty.

Such a constant negative perspective can have a contagious effect on others and should be monitored so it doesn’t impede productivity throughout the organization.

Emotions, both positive and negative, can and do play a role at work even though we may think we are effectively holding them in check. This is because emotions impact our behavior—whether we want to admit it or not—and others see this behavior.

I grew up in a family where sarcasm was considered a high comedic art form. In reality, sarcasm is typically ridicule or mockery and usually used for destructive purposes. Sarcasm usually has some underlying and unexpressed emotion attached to it.

Fyodor Dostoyevsky considered sarcasm a cry of pain when he said it is “usually the last refuge of modest and chaste-souled people when the privacy of their soul is coarsely and intrusively invaded.”

In a recent Harvard Business Review post by Tony Schwartz, he wrote how the negative emotions of a new executive at his company altered the corporate culture such that the entire organization was more negative. It wasn’t that this leader was only being critical, but he was so “singularly focused on what was wrong that he lost sight of the bigger picture, including his own negative impact on others.”

This emotional contagion resulted in others taking on these same negative feelings and sapping the vital energy from the organization. Ultimately, this leader had to be let go because of the ramifications his negative outlook had on the leadership team and overall employees.

I am not advocating wearing blinders to what is wrong within an organization. Instead, it’s important to seek out what is indeed wrong and then have an optimistic vision on how to improve things in order to get to a sustainable change.

We also need to keep in mind how our behavior and attitude can impact those around us. Even though we may not feel we are being overly critical when pointing out flaws in a product design or service procedure, others may feel it is. Sometimes this is only a matter of being more tactful in our delivery.

And this is not to say I mean avoid being authentic at work. Authenticity is vital to your emotional well-being, and emotional intelligence can help you understand and regulate your emotions as well as be aware of the emotions of other people. Then you can choose how to appropriately respond to any given situation.

Negativity is a powerful force and can spread quickly throughout an organization, especially if it is the predominant emotion witnessed in leaders. Many leaders will defend this perspective as they believe it is a powerful motivator, and it may very well be for some employees and for some period of time.

But in the long run and for the majority of people, a negative perspective will suck the energy and productivity from an organization. It will reduce employee engagement and it will harm the bottom line.

Is there someone in your organization draining it of energy? Does the leader exhibit generally positive or negative emotions and how have these influenced his or her management team and the entire organization?